top of page

MSP VS MSSP What Is The Difference & Why Does It Matter?

In today's tech-driven world, understanding the differences between Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) is essential for businesses.


This extra "S" in MSSP represents a strong focus on security. While both types of providers play crucial roles in IT management, MSSPs add layers of cybersecurity services that are increasingly vital to protect against modern threats.


When choosing between an MSP and an MSSP, consider your business's specific needs. If you're looking for general IT support, an MSP might be the right fit. However, for robust cybersecurity measures and compliance requirements, an MSSP offers specialized services.


Knowing these distinctions can help ensure your business chooses the right partner for its technological needs.





Understanding MSP and MSSP


Managed Service Providers (MSPs) offer a range of IT services to businesses. Think of them as a more advanced version of Geek Squad. MSPs usually work proactively to ensure that technology runs smoothly.


Their services can include IT support, cloud management, network management, and system maintenance. They help keep everyday technology functioning well, such as ensuring printers connect properly and protecting against unauthorized access to networks.

Customers of MSPs can vary widely.


They might serve businesses with just one employee or those with hundreds or thousands of users. Many modern businesses depend heavily on technology, but some still prefer traditional methods, like pen and paper. Fortunately, there are enough tech-reliant businesses for MSPs to support.


Managed Security Service Providers (MSSPs) are a specialized type of MSP. The extra "S" in MSSP stands for security, emphasizing the importance of cybersecurity. Like MSPs, MSSPs offer standard IT management services but with a stronger focus on security measures. This includes cybersecurity monitoring, threat detection, incident response, and compliance with various regulations.


MSSPs often address the needs of businesses that must adhere to strict compliance standards, such as HIPAA for healthcare or FINRA for financial services. While some MSPs may also provide cybersecurity solutions, MSSPs typically have more specialized expertise in this area.


A good MSSP will go beyond basic antivirus protection, ensuring that clients are well-defended against cyber threats, regardless of their compliance requirements.


To summarize the key differences:

  • MSPs focus on IT management and support.

  • MSSPs emphasize cybersecurity and compliance in addition to IT services.

  • Expertise: MSPs may have general IT knowledge, while MSSPs often boast specialized security expertise.

  • Clients: Both serve various businesses, but MSSPs are more suited for those with critical security needs.


By understanding these distinctions, you can better determine the services your business requires.


MSP and MSSPs

Differences Between MSP and MSSP


You might already know about Managed Service Providers (MSPs). They offer IT support to businesses. Think of them as a more advanced version of the Geek Squad. Their focus is mostly on being proactive.


This includes tasks like tech support, cloud management, and network management. They ensure that equipment, like printers and computers, works smoothly and protects against unauthorized access.


Typical MSP clients can range from small businesses with just one employee to larger firms with hundreds or thousands of users. Many businesses, especially now, depend heavily on technology. If tech issues arise, they rely on MSPs for help.


Managed Security Service Providers (MSSPs), on the other hand, add a significant layer of security to the services provided by MSPs. The extra "S" stands for "security," making a big difference in their focus and services.


MSSPs specialize in cybersecurity, which includes monitoring threats, hunting for risks, and responding to incidents. Their role is crucial for businesses that need to meet specific compliance requirements due to industry regulations, such as HIPAA for healthcare or FINRA for finance.


While both MSP and MSSP manage technology, MSSPs put a higher emphasis on cybersecurity. They often go beyond just installing antivirus software. For instance, an MSSP may help a business remain compliant with regulations even if certain standards, like HIPAA, aren't strictly needed.



When it comes to skills, MSPs have a broad knowledge of IT. They may specialize in a specific industry but cover general tech support. MSSPs have more specialized skills in cybersecurity. Many experts in this field tend to work with MSSPs because of the advanced-level services they provide.


MSP and MSSPs

Services Provided by Managed Service Providers


Managed Service Providers (MSPs) offer various services to support businesses in managing their IT needs. These services typically include:


  • Proactive IT Support: Ensures that IT systems are functioning well and addresses issues before they become problems.

  • Cloud Management: Manages cloud services for businesses, ensuring proper usage and security.

  • Network Management: Monitors and maintains a business's network to prevent downtime and security breaches.

  • Device Support: Assists with the functioning of devices, such as printers and computers, ensuring they remain connected and operational.


The types of clients that MSPs usually work with can vary greatly. They serve organizations ranging from small businesses to larger enterprises that depend on technology to operate efficiently.


In contrast, Managed Security Service Providers (MSSPs) add an essential layer of security to these services. They focus on:


  • Cybersecurity Monitoring: Continuously observes networks for potential threats.

  • Threat Detection and Response: Identifies intrusions and responds to security incidents appropriately.

  • Compliance Management: Helps businesses adhere to regulatory requirements related to cybersecurity, such as HIPAA or FINRA.

While both MSPs and MSSPs offer similar foundational services, MSSPs place a stronger emphasis on security and compliance. The expertise required in security measures is generally more specialized in MSSPs, making them crucial for businesses that handle sensitive information.


Understanding the Extra 'S' in MSSP


The difference you see between an MSP and an MSSP is significant. An MSP, or Managed Service Provider, offers various IT services to businesses. Think of them as a more advanced version of Geek Squad. They typically focus on proactive support, ensuring things like network management and IT operations run smoothly.


These providers serve a wide range of clients, from small businesses with a few computers to larger ones with thousands.


While MSPs primarily handle IT management, MSSPs, or Managed Security Service Providers, take this a step further by adding a strong focus on security. The extra 'S' in MSSP emphasizes the importance of cybersecurity. MSSPs not only provide the core services of an MSP but also specialize in security measures.

Here’s a quick comparison:

Feature

MSP

MSSP

Core Focus

General IT support

Cybersecurity and IT support

Proactive Services

Yes

Yes

Security Emphasis

Moderate

High

Compliance Management

Varies

Strong focus on compliance

Specialized Skills

General IT knowledge

Advanced security expertise

MSSPs emphasize cybersecurity monitoring, threat detection, and incident response. They ensure businesses comply with regulatory standards, such as HIPAA or FINRA, an area where many regular MSPs may not go as deep.


This distinction makes it essential for businesses to know their needs. Companies that must adhere to strict security requirements often benefit more from choosing an MSSP.


MSSP Emphasis on Cyber Security


The distinction between an MSP and an MSSP is significant. An MSP, or Managed Service Provider, performs various IT services, mainly focusing on proactive support. This can include tasks like cloud management, network management, and ensuring that all equipment, such as printers, functions properly. They cater to a wide range of clients, from small businesses with a single computer to larger companies with many devices relying on technology.


On the other hand, an MSSP, or Managed Security Service Provider, adds an important layer to these services by emphasizing cyber security. The extra "S" highlights a commitment to security, which involves monitoring for threats, detecting incidents, and responding to security breaches. This service often includes ensuring compliance with regulations set by agencies like HIPAA and FINRA.


MSP and MSSP

Key Differences


  • Focus on Cyber Security: While both MSPs and MSSPs provide IT management, an MSSP places a stronger emphasis on cyber security practices.

  • Compliance Attention: MSSPs typically have dedicated teams to help businesses comply with various regulatory requirements, ensuring that they meet the necessary security standards.

  • Specialized Skills: MSSPs tend to have deeper security expertise. This means that professionals in this area often focus more on security threats and industry regulations than general IT services.


Services Offered


MSSPs usually provide:


  • Threat Detection and Monitoring: Constant surveillance to identify potential security threats.

  • Incident Response: Quick action plans to respond to cyber incidents.

  • Compliance Support: Assistance with navigating and adhering to laws and regulations related to security.


This focus on security is crucial, especially as businesses become increasingly dependent on technology and face more security threats. Transitioning from an MSP to an MSSP means enhancing your services to protect and secure client data effectively.


Regulations and Compliance in MSSPs


The extra 'S' in MSSP stands for security, which is a key point of difference from a standard MSP. As an MSSP, you not only manage IT services but also put a strong focus on cybersecurity. This includes tasks such as threat detection, incident response, and monitoring.


Many businesses must adhere to various compliance regulations. For instance, organizations might need to follow rules from agencies like HIPAA, FINRA, or the FDIC. Each of these has specific requirements that businesses must meet to stay compliant. As an MSSP, you can help clients navigate these obligations, ensuring they understand and implement necessary measures.


Here’s a quick list of some prominent regulations that might affect your clients:


  • HIPAA: Health information protection.

  • FINRA: Regulations for the financial industry.

  • FDIC: Standards for banks and financial institutions.

  • GLBA: Guidelines for financial privacy.


MSSPs need a dedicated team to manage compliance for their clients. This often involves regular assessments and updates to security practices. While some MSPs may offer basic compliance services, MSSPs dive deeper, providing specialized security expertise essential for managing more stringent requirements.


The Importance of Managed Service Providers in IT Management


Managed Service Providers (MSPs) play a vital role in IT management. They offer a range of services that are essential for businesses relying on technology. Your MSP focuses on proactive support, ensuring that your systems run smoothly.


This includes tasks like:


  • IT Support: Addressing any technical issues as they arise.

  • Cloud Management: Handling cloud services effectively.

  • Network Management: Ensuring your network operates without problems.


Typical customers for MSPs can vary widely. Whether you have one computer or hundreds, your MSP can provide the necessary support. Many businesses today depend on technology, making MSPs crucial.


In contrast, Managed Security Service Providers (MSSPs) add an extra layer to the services offered by MSPs. The key difference is the focus on security. While MSPs maintain general IT functions, MSSPs prioritize cybersecurity.


Their services typically include:


  • Cybersecurity Monitoring: Keeping watch for any potential threats.

  • Threat Detection and Hunting: Identifying and addressing risks before they become issues.

  • Incident Response: Acting quickly when a security problem occurs.


MSSPs also emphasize compliance with various regulations. Businesses often need to meet specific industry standards, like HIPAA or FINRA. An MSSP provides the expertise needed to navigate these requirements effectively.


Both MSPs and MSSPs have specialized skills. While MSPs may focus on IT management, MSSPs bring advanced security knowledge to the table. This difference means that if your business requires strong cybersecurity, an MSSP would be a better fit.


By understanding these differences, you can determine which service provider aligns best with your needs. Whether you choose an MSP or an MSSP, ensuring your technology is well-managed and secure is essential for your business's success.


Security Expertise in Managed Security Service Providers


Understanding the role of a Managed Security Service Provider (MSSP) is essential in today's digital landscape. The extra "S" in MSSP stands for "security," which indicates a focus on cybersecurity. This specialization is crucial as businesses increasingly rely on secure technology solutions.


MSSPs offer a range of services similar to Managed Service Providers (MSPs). However, they emphasize security in everything they do. Here’s what sets MSSPs apart:


  • Cybersecurity Monitoring: MSSPs constantly monitor for threats to keep your systems safe. They employ advanced tools to detect unusual activities.

  • Threat Hunting: This proactive approach involves searching for potential security threats before they can cause harm. MSSPs actively work to identify vulnerabilities.

  • Incident Response: If a security breach occurs, MSSPs respond quickly to mitigate damage. They have plans in place to handle incidents effectively.

  • Compliance Focus: Many industries require strict compliance with regulations. MSSPs have the expertise to help businesses meet standards set by agencies like HIPAA, FINRA, and others.


The difference between an MSP and an MSSP is significant, especially when it comes to cybersecurity. While MSPs manage IT services, MSSPs elevate that service with a dedicated focus on security. This includes everything from basic protection to comprehensive compliance strategies.


Expertise in this area is important. MSSPs generally employ cybersecurity specialists who have advanced knowledge of security measures and regulations. This ensures you receive the highest level of protection for your business.


When choosing between an MSP and an MSSP, consider your business needs. If security is a top priority, an MSSP may be the right choice for you.


The Changing Role of MSPs and MSSPs in Business


Technology


Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) play distinct yet vital roles in today’s business technology landscape. Understanding these differences can help you choose the right services for your needs.


Managed Service Providers (MSPs)


An MSP acts as a proactive support system for businesses. They focus on managing IT services, which can include:


  • IT Support: Providing help desk services and troubleshooting issues.

  • Cloud Management: Managing cloud services and ensuring data availability.

  • Network Management: Overseeing the organization’s network and connectivity.


Typically, MSPs serve a wide variety of clients, ranging from small businesses with one computer to larger companies with many users. They are essential for businesses that depend heavily on technology for day-to-day operations.


Managed Security Service Providers (MSSPs)


On the other hand, an MSSP specializes in enhancing security along with offering the services of an MSP. The additional focus on security includes:


  • Cybersecurity Monitoring: Keeping an eye on threats and vulnerabilities.

  • Threat Detection: Identifying potential threats before they cause harm.

  • Incident Response: Reacting quickly to security breaches.


MSSPs place a higher priority on compliance with regulations like HIPAA and FINRA, ensuring businesses follow necessary guidelines to protect sensitive data.



Key Differences


  1. Focus Area:

    • MSPs concentrate on overall IT management.

    • MSSPs specialize in cybersecurity along with IT management.

  2. Skill Set:

    • MSPs may have general IT knowledge but can be experts in specific niches.

    • MSSPs typically employ cybersecurity experts who are trained to handle sophisticated security threats.

  3. Client Needs:

    • MSPs suit businesses that require general IT support.

    • MSSPs meet the needs of clients requiring advanced security measures and compliance support.


Making the right choice between an MSP and an MSSP depends on your specific business needs. Understanding these roles can help you find the right partner for your technology and security requirements.


MSSP and MSPs

FAQ


What is the main difference between an MSP and an MSSP?


The extra 'S' in MSSP stands for security. A Managed Service Provider (MSP) focuses on general IT management, while a Managed Security Service Provider (MSSP) adds an emphasis on cybersecurity. This means MSSPs prioritize security monitoring, threat detection, and compliance with regulations.


What services do MSPs typically offer?


MSPs provide various IT services such as proactive support, cloud management, and network management. They ensure that technology runs smoothly for their clients and address issues like printer connectivity and network security.


Who can benefit from MSP services?


Many businesses can benefit from MSP services, especially those that rely heavily on technology. This includes small businesses with just one computer to larger organizations with hundreds or thousands of devices.


What additional services do MSSPs provide?


MSSPs offer all the services an MSP does, but with added security measures. They focus on cybersecurity, compliance with industry regulations, threat hunting, and incident response.


Can an MSP also be an MSSP?


Yes, some MSPs also provide security services and compliance support, but not all do. The distinction often depends on their specific offerings and expertise in cybersecurity.


What industries might require MSSP services?


Industries that handle sensitive data, such as healthcare and finance, often require MSSP services to comply with regulations like HIPAA or FINRA. However, even businesses that may not be required to comply can still benefit from enhanced security measures.


Is there a significant skill difference between MSPs and MSSPs?


Yes, MSSPs generally have a deeper expertise in cybersecurity compared to MSPs. While MSPs have a broad knowledge of IT, MSSPs often have specialized skills focused on security and compliance.


Do customers know the difference between MSPs and MSSPs?


Generally, many customers may not fully understand the differences. However, some more educated clients have a clear idea of what they need in terms of IT and security services.


Visit our blog page to learn more about MSP and MSSPs.

Commentaires


bottom of page