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MSP Clients Will Call You To Fix Security Concerns

The world of security services is constantly evolving, and as a Managed Service Provider (MSP), you have a unique opportunity to tap into this growing market. Many people have raised questions about the viability of offering security video surveillance and access control systems.


This article aims to clarify these concerns and show how you can increase recurring revenue by embracing these services.


Security cameras and systems are essential for many businesses. While some businesses may have specific access controls, setting up security cameras generally has fewer regulatory hurdles.


In this article, you will explore key features and benefits of cloud-based surveillance systems that contribute to enhanced security and streamlining operations for your clients.




Key Takeaways


  • Offering video surveillance can create additional revenue opportunities for MSPs.

  • Cloud-based systems ensure that vital footage is accessible even during theft.

  • You can manage both surveillance and access control from a single interface.


About Growth Generators


Contribution to MSP Development


Growth Generators is dedicated to helping managed service providers (MSPs) thrive. Whether you need guidance in sales training, marketing strategies, or operational support, our goal is to support your growth effectively.


Many MSPs have benefitted from our services, and we are excited to continue this journey alongside you.


Sales and Marketing Training Opportunities


You can find various training programs tailored specifically for MSPs. These programs will enhance your ability to sell and market security solutions, especially in areas like video surveillance and access control.


The training is designed to be practical and actionable, helping you understand how to generate more revenue from existing customers.


Support for Business Operations


In addition to sales and marketing, we also offer support in business operations. This includes guidance on managing technology solutions, optimizing workflow, and improving overall efficiency. By partnering with us, you gain access to resources that can streamline your operation and boost profitability.



Importance of Security Services for MSPs


Revenue Opportunities with Security Cameras and Access Control


There is a strong potential for income when you offer security cameras and access control systems. Many businesses already have security cameras in place. You can help them manage these systems and ensure they run smoothly. By doing this, you not only provide a valuable service but also create an additional source of ongoing revenue for your business.


Current Market for Security Surveillance


The current market for security surveillance is growing rapidly. Many industries recognize the need for security systems. The demand for video surveillance is high, while access control systems are becoming more common. Businesses want to protect their assets, and you can position yourself as a key provider in this space.


Taking Control of Client Security Systems


Taking ownership of your client’s security systems is essential. When clients face issues, they often look to you for solutions.


Handling their security systems means you are responsible for any network problems or camera issues they encounter. This not only keeps you engaged with your clients but also enhances your service offerings, creating a stronger business relationship.


Overview of Cloud-Based Surveillance Solutions


Introduction to Cumul System


You have probably seen a lot of questions about security for managed service providers (MSPs) regarding video surveillance and access control. Many MSPs are unsure about jumping into this area. With the rise in demand, you can tap into a significant revenue stream by offering these services.


Security cameras are plentiful, and many businesses already use them. By adding video surveillance to your offerings, you can address network issues and become the go-to expert for your clients.


Unified Cloud Video Surveillance and Access Control


The Cumul system combines video surveillance with access control using cloud technology. Cameras feed their video into a device called a Gateway, which sends the data to the cloud for storage.


This system helps you maintain access to vital footage even in cases of theft. For instance, if a burglar takes the recording device, the data remains secure in the cloud. This allows you to access footage on mobile devices and provide evidence to authorities.


Data Storage and Accessibility


Cumul also addresses common internet issues that might disrupt surveillance. If the internet connection fails, the system continues recording locally until the connection is restored. This ensures that you don't miss important data due to outages.


In addition, the system supports various camera brands that meet the ONVIF standards, making it easier for you to integrate with existing setups. You only need an ethernet cable connected to your camera, and you're mostly set. The interface is user-friendly and works seamlessly across devices, simplifying the management of both video and access control.



Responding to Security Breaches


Car Dealership Theft Situation


Recently, many car dealerships have faced thefts where criminals break in and steal vital equipment. These thieves not only take cars but also steal the NVR, which holds the recordings from surveillance cameras. Without this recording device, the security footage that could help catch the thieves is lost.


Benefits of Cloud Storage in Case of Theft


Cloud storage offers significant advantages when dealing with theft. If a thief steals the recording device, the footage remains safe and secure in the cloud. You can access it from your mobile device, view the footage, and provide it to authorities to aid in investigations.


This means you can still have evidence even when physical devices are compromised.

Additionally, even if the internet goes down during the theft, recordings continue locally until the connection is restored, ensuring no data loss. This reliability is essential, especially when dealing with unpredictable internet outages.


Technical Considerations for Surveillance Systems


Local Recording During Internet Outages


Your surveillance system should have the ability to record footage locally even when the internet goes down. This feature is crucial because internet service providers can experience outages due to various reasons, like damaged cables or network issues.


When an outage occurs, local recording will ensure that you do not lose any important video evidence. Once the internet connection is restored, the recorded data can then be uploaded to the cloud for long-term storage.


Camera Compatibility and ONVIF Standards


For a smooth operation of your surveillance system, it's important to ensure that the cameras you use are compatible with the system. Many cameras follow the ONVIF (Open Network Video Interface Forum) standards, which allow different brands and types to work together. Most professional-grade cameras will adhere to the ONVIF Profile S standard.


This compatibility means that if you are updating or expanding your camera setup, you likely won't face major issues as long as you choose cameras that meet this standard.


Ease of System Integration


Choosing a surveillance system that is easy to integrate is essential for efficiency. Look for systems that allow you to manage both video surveillance and access control from a single interface. This will simplify your workflow and reduce the complexity of handling multiple systems.


A browser-based platform can be particularly beneficial, as it allows you to access and manage your system from various devices. Moreover, many modern systems offer mobile support, enabling you to monitor and control your security measures from anywhere.



Cumul System Features and Benefits


Easy Access through Your Browser


The Cumul system is designed for browser-based use, allowing you to access your video surveillance and access control features from any device with internet capability. This means you don’t need to install any complicated software. You can simply log in from your web browser, making it convenient to monitor your security systems anytime and anywhere.


Progressive Web App Features


Cumul also provides a progressive web app, which gives you a seamless experience on both computers and mobile devices.


This app allows you to view live video feeds, review recorded footage, and manage access control features without switching between different systems. The clean interface helps keep everything organized and easy to use.


Try Before You Buy


You can take advantage of a trial offering known as Cumex or QX Control. This lets you explore the features of the system and see how it meets your needs before making a purchase. It’s a practical way to determine if it fits into your business strategy without immediate financial commitment.



Final Thoughts


You may have received many questions about security solutions for MSPs. This includes offering security video surveillance and access control. There’s a lot of potential revenue in these areas that you might not have explored yet.


Many businesses already use security cameras, and they often face network or camera issues. By stepping in to provide this service, you can become the go-to person for resolving these problems and earn recurring revenue.


When it comes to security cameras, the rules are generally few. Most businesses can install them without major hurdles, as long as they don’t block entrances.


On the other hand, access control systems may require more research depending on local regulations. Using solutions like Cumul can help protect your investment. With their cloud-based system, your footage remains safe even if cameras or equipment are stolen. The data is stored in the cloud and can be accessed from mobile devices.

In case of an internet outage, Cumula has a backup system that records footage locally. Once the connection is restored, the recorded content is sent to the cloud. This way, you'll never lose crucial data.


Their system works with a wide range of cameras that follow the ONVIF standard, ensuring maximum compatibility. If the right cables are in place, you likely won’t face many issues getting set up.


Their solution also combines video surveillance and door access in one interface. This means you won’t have to manage separate systems, simplifying your operations significantly.

You can take advantage of the tools they offer, like their progressive web app, to review footage and manage access easily.

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